gonzai | Amazon Annoyance

You know, I can understand it if a supplier stops supplying, or an item otherwise becomes indefinitely unavailable. What I don't understand is how, if you know enough to cancel the order and credit the buyer's account for the item, THAT YOU CAN'T SEND THEM A FREAKIN' E-MAIL SAYING SO. Really, would a 'this item is no longer available, your account has been credited' e-mail really kill them?

Apparently so. Two years in a row they've done it. Last year for my Tom Lehrer box set, yesterday for my brother's Beatles Rock Band Special Edition. Gack.